Saturday, November 5, 2011

Better Business Bureau Receives FFF Grade, Fails Audit

Eagle Audit Services has done a preliminary audit on the Better Business Bureau (BBB).  We found that the following ethics violations apply:

FAIL:   The BBB does not post any complaint made against their own organization on their own website.  EAS finds this practice to be completely hypocritical.

FAIL:   The BBB uses its “grading system” as a weapon against businesses.

FAIL:   The BBB uses its “grading system” as a tool of extortion by holding the reputation of businesses “hostage” until the business pays for phony “BBB Accreditation.”

FAIL:   The BBB has given terrorist organizations an “A” rating in exchange for a membership fee.  This is a slap in the face of every American – especially to those Patriots who died on September 11, 2001.

FAIL:   The BBB has given a whitehead racist organization an “A+” rating.

FAIL:   The BBB has issued malicious press statements against businesses and business owners that they do not like.

FAIL:   The BBB continues to use the “grading system” to grade businesses while extorting money from countless small business owners while pretending to also represent “consumer interests.”

FAIL:   The BBB operates under a misconception of that they are some sort of “government agency.”  No such disclosure is made to consumers, businesses, members of the press or any other organization indicating that this organization is a C Corporation and ran as a “franchise” type of organization in any conspicuous manner.  This constitutes a “deceptive business practice.”

FAIL:   The BBB often fails to do a “background check” on businesses prior to giving that business “BBB Membership Acceditation” after payment is received.

FAIL:   The BBB often engages in a civil conspiracy and by issuing bogus “BBB Warnings” against businesses as petty vendetta policy against businesses who expose the BBB for its corrupt practices or files a formal complaint against businesses who have lodged a complaint against the BBB.

FAIL:   The BBB often fails to do a “background check” on businesses prior to giving that business “BBB Membership Acceditation.”

FAIL:   The BBB grading system is so faulty, that most American consumers cannot trust the rating.  This is due to the BBB conducting its “Pay to Play Scam” whereby American Businesses must pay to get a higher grade.  This “selling of grades” and “failure to execute due diligence” with regard to companies obtaining the phony “BBB Membership Accreditation” undermines the accuracy of those grades and consumer confidence in the BBB’s ability to truthfully rate a business based on other more important factors such as: time in business; time at the same address; website and sales literature content; etc.

FAIL:   The BBB fraudulently (in order to mislead the public) lists themselves in various phone books as a “Government Agency” when, in fact, this is a complete fraudulent misconception of that fact.

FAIL:   The BBB collects moneys directly from businesses by “selling/ramming” the phony “BBB Member Accreditation” and yet masquerades as a consumer protection agency.  This represents a clear and present “conflict of interest.”
FAIL:   The BBB fails to do the “right thing” by rescinding their faulty and extortionist “grading system.”

FAIL:   The BBB separate offices do not have a clear or coherent system, mathematical algorithm or homogenious method to produce grades for companies whether or not the companies themselves are members or not.

FAIL:   The BBB does not have (to our knowledge or understanding) any coherent policy on dealing with complaints about or concerning the BBB itself.

FAIL:   The BBB does not have (to our knowledge or understanding) any coherent policy on how staff solicits or collects money or if they adhere to the “DO NOT CALL LIST.”

FAIL:   The BBB does not have (to our knowledge or understanding) any coherent policy on how the bureau dealing with complaints from consumers.

FAIL:   The BBB is not a member of its own bureau.

FAIL:   The BBB does not have any system for verifying consumer complaints or if the complainant paid for a product or service or if the complaint was of a frivolous nature.  All incoming complaints are posted regardless of the source or with regard to any type of verification or assessment – especially with regard to any given business PRIOR to posting the complaint on their website.  Such a “fair system” needs to be established to make sure that such a website posting is fair and honest to both the business owner and/or consumer.

FAIL:   The BBB often (and many times out of malicious intent) fails to correctly categorize businesses and/or the complaints submitted.  If consumers file a complaint filed against a subsidiary’s parent company, the BBB may also apply those complaints to the subsidiary itself without regard to that subsidiary’s type of products or services being offered – even if the business is no longer engaged in a particular line of business.

Auditor’s Final Comments:

 It is a sad day in America when an organization such as the Better Business Bureau engages in such unconscionable, unethical and immoral conduct by holding ransom – every single day – the reputations of hard working business owners.

It is my personal belief that a “FFF” grade given to the BBB, for the purposes of this audit, is too kind and generous an action.  In fact, I suggest that the BBB be criminally prosecuted to the fullest extent of the law for engaging in extortion and using its grading system as a powerful and COMPLETELY PERVERTED weapon against honest businesses that the BBB completely dislikes.

Finally, the BBB completely and utterly has failed this audit and their officials need to be held accountable for engaging in such mass corruption on a scale never before witnessed by a “consumer advocate agency” in American History.

Friday, November 4, 2011

A Formal Warning Against the Better Business Bureau (BBB) For Corruption & Bad Business Ethics

Michael Hathman Formally Issues A Formal Warning Against the Better Business Bureau (BBB) For Corruption & Bad Business Ethics
The BBB Is Engaged In Extortionist & Retribution Activities Regarding Its Grading System
                                                                                                           
                                                                                                   
     SAINT LOUIS, MO – Michael Hathman of Smart Solutions Financial Services and Eagle Audit Services is now issuing a CONCERNED CITIZEN WARNING against the Better Business Bureau (BBB) for breach of ethics violations. 
     This organization has long been thought of as a “consumer protection agency.”  It seems that the BBB, who is engaged in giving out grades to local businesses, is getting a failing grade of its own in the local business community.
     Why?  The BBB seems to be engaged in the extorting money from local business owners who pay to have the BBB “rubber stamp” their organizations.  Additionally, by becoming an accredited member of the BBB, businesses can readily raise their letter grades in exchange for BBB Accreditation. 
     ABC’s 20/20 Program ran a special on BBB corruption just recently regarding the BBB letter grading system and the use of that letter grading system as a method of retribution against companies who make complaints against the BBB to governmental authorities.  This was the case of Smart Solutions and Eagle Audit Services.  The company paid the BBB – not once, but twice – for BBB accreditation and neither received the accreditation or a refund.  So, Michael Hathman filed a complaint with the Missouri Attorney General’s Office complaining that he wanted either a refund or accreditation.  To date, the BBB has not given Smart Solutions a refund or accreditation.  Michael Hathman maintains that the BBB ripped off his company.
     Smart Solutions had created a consumer protection company to help consumers fight foreclosure and mortgage fraud called Eagle Audit Services.  As retribution for the complaints filed against the BBB with the Missouri Attorney General’s Office, the BBB gave Eagle Audit Services, which had no complaints an “F” rating and placed all of the parent company’s complaints under Eagle Audit Services.  Michael Hathman maintains that the BBB Grading system is a scam and a sham meant to extort the hard earned money of business owners all across the United States.
     Apparently, the BBB has been in trouble with the Delaware Attorney General’s Office over the grading and retribution fiasco once before and the BBB actually went on the air to “apologize” to the general public concerning its grading system. 
     Michael Hathman is currently organizing a nationwide business boycott of the Better Business Bureau.  Mr. Hathman says that it his version of the OCCUPY protest for businesses who are standing up against corrupt organizations who are bent on making honest people miserable.
     It is a very sad tragedy that businesses now have to pay good money to protect its reputation against such a sham grading system and to an organization that acts in sheer retribution if they simply don’t like the business owner.
Here are the video links to those stories that very clearly indicates the BBB’s BAD BUSINESS BASICS:
For additional information, please contact:
Michael Hathman
Forensic Loan Auditor
Eagle Audit Services
636-699-5168 – please leave a message if you do not get an answer.